Remind customers before they forget

Many customers only think about MOT or servicing when it is already close to the due date. CRM Garage helps your garage keep reminders organised so you can contact customers at the right time.

Instead of checking old notes or spreadsheets manually, you can keep MOT and service reminder details connected to the customer and vehicle record.

  • Save MOT and service due dates
  • Keep reminders linked to the vehicle record
  • Contact customers before the due date
  • Bring repeat work back to your garage
  • Reduce forgotten follow-ups
Reminder Timeline Vehicle: Ford Focus AB12 CDE
Active
30d

MOT reminder

Customer receives first reminder before the MOT due date.

14d

Follow-up message

Send another reminder if the customer has not booked in.

7d

Final reminder

Give the customer a clear reason to book before it is too late.

Customer booked

The reminder turns into a new garage booking.

Send clear SMS reminders

SMS reminders are simple, direct and easy for customers to understand. They can include the vehicle registration, reminder type and a short message asking the customer to book in.

  • Send MOT reminder SMS messages
  • Send service reminder SMS messages
  • Include the vehicle registration
  • Keep messages short and professional
  • Use reminders to increase repeat work
SMS Preview MOT Reminder
CRM Garage

Hi James, your Ford Focus AB12 CDE is due for MOT soon. Reply or call us to book your appointment. Thank you.

Example reminder message

MOT Reminder Software FAQ

Simple answers about SMS MOT and service reminders in CRM Garage.

What is MOT reminder software?

MOT reminder software helps garages keep track of MOT due dates and send reminders to customers before their vehicle is due.

Can CRM Garage send service reminders too?

Yes. CRM Garage can help you manage both MOT reminders and service reminders for customer vehicles.

Can reminders be sent by SMS?

Yes. SMS reminders can be used to contact customers with a short message about their MOT or service due date.

Why are MOT reminders useful for garages?

MOT reminders help garages bring customers back before they book somewhere else, which can increase repeat work and reduce missed follow-ups.

Is this suitable for small garages?

Yes. CRM Garage is designed for small UK garages, independent workshops, MOT centres and mobile mechanics.